Tearim™ is wholly owned and operated by Beijing Shuncaixinsheng Technology Co., Ltd. Business and shipping address: No. 1, Juhe 6th Street, Jufuyuan Industrial Park, Tongzhou Economic Development Zone, Tongzhou District, Beijing, China, Room 8029 (Cluster Registration). Privacy questions may be sent to service@tearim.com.

When you place an order, we receive information needed to process it, such as your name, email address, telephone number, billing and shipping details, items ordered, and order status. If you contact us, we receive the information you choose to include and supporting images you send.

When you browse, basic technical information may be generated or collected by the website and its service providers, such as device and browser details, IP address, pages requested, and information needed to keep the store, cart, and checkout working. Browser settings may let you control cookies or similar technologies; restricting them can affect site features.

We use information to process and deliver orders, send order and tracking updates, answer questions, handle cancellations, returns and refunds, maintain business records, protect the store from misuse, and meet applicable legal or accounting obligations.

Customer support messages and order details help us understand and respond to requests. Do not send full payment card numbers, security codes, passwords, or one-time verification codes through support channels.

Information may be shared with providers that help host and operate the store, process checkout payments, deliver orders, provide customer support, or meet legal obligations. Information shared is relevant to the service being performed.

Depending on your location and where a service provider operates, information may be processed in a jurisdiction different from your own. Providers handle information under their applicable terms and privacy practices.

We retain information for the period reasonably needed to complete the purposes described here, resolve customer requests, maintain business records, and meet applicable legal obligations. We do not publish a fixed retention period that has not been verified.

You may contact us to request access to or correction of information associated with your order, or ask about deletion where applicable. We may need to verify your identity and retain information that we are required or permitted to keep. If you receive promotional email, use its unsubscribe instructions.

Depending on your location and applicable privacy laws, you may have the right to opt out of certain uses of personal information for targeted advertising. To submit an applicable request, visit our Your Privacy Choices page.

We use reasonable practices to manage information as part of store operations. No online service can promise that information transmitted or stored electronically is completely risk-free.

We may update this policy when store practices or requirements change. The effective date above shows when the current text was published.